Planning Co-ordinator

Our values and behaviours Delivering the exceptional, every day

• Our purpose: our expertise, care, technology and insight create amazing work environments, helping
our customers be exceptional every day.
• Our promise to our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your
customers and people, adding value every day.
• Our culture - our core values and how we behave:
o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. o We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. o Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. o Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. Job objectives and responsibilities · Operational contract compliance in line with the SLA's KPI's, and POD Priorities · Maintain internal and external relationships with colleagues and stakeholders, ensuring best practice · Compliance of all Planned Preventative and Reactive service deliverables · Onboarding of new employees and suppliers in collaboration with Account Director · Support service delivery and operational wide work allocations to engineering resource Main duties · Support with processing of work requests through the Port of Dover CAFM system (Oracle) · Management and administration of quotes and estimates, through to raising POs and solving invoice queries · Utilisation of our Coupa financial system platform · Liaison between Port of Dover operational functions and supply partners for booking in work · Working with the engineering supervisory team to target labour loading · Support with managing the backlog of works through to completion Person Specification · Previous relevant experience in a similar role, i.e. either FM, Maintenance, or both functions · Ability to demonstrate good communication skills, both verbally and electronically · Excellent PC skills and experience of CAFM systems and financial platforms desirable · Highly motivated, proactive and committed · Approachable and engaging at all levels · Experience of working in a fast-paced team

· Previous relevant experience in a similar role, i.e. either FM, Maintenance, or both functions · Ability to demonstrate good communication skills, both verbally and electronically · Excellent PC skills and experience of CAFM systems and financial platforms desirable · Highly motivated, proactive and committed · Approachable and engaging at all levels · Experience of working in a fast-paced team


• Our purpose: our expertise, care, technology and insight create amazing work environments, helping
our customers be exceptional every day.
• Our promise to our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your
customers and people, adding value every day.
• Our culture - our core values and how we behave:
o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. o We go the extra mile: whether it's keeping things running smoothly in a safe environment