Planned Programme Supervisor

An exciting opportunity has arisen to join Bristol City Council's Planned Programmes Team as a Planned Programme Supervisor. This is a fantastic development opportunity within a fast-paced and dynamic service that delivers large-scale improvement programmes across the Council's housing stock.

The Planned Programmes Team is responsible for the delivery of high-quality bathroom replacement programmes and, where required, supporting gas and electrical heating installation projects. Our objective is to provide safe, secure and well-maintained homes that residents can be proud of.

What You'll Be Doing

As a Planned Programme Supervisor, you will work closely alongside an existing supervisor to deliver an expanding planned maintenance programme. The role will primarily focus on the management and successful delivery of a bathroom replacement programme, with an investment value of approximately 16 million over the next four to five years.

You will play a key leadership role in supporting and developing a team of surveyors, ensuring high standards of performance, quality, customer satisfaction and programme delivery are consistently achieved., Oversee the management and delivery of planned bathroom installation programmes.
Support the planning, coordination and monitoring of programme performance against agreed targets, budgets and timescales.
Provide leadership, mentoring and professional development to a team of surveyors.
Lead on contract management activities, ensuring contractors deliver services in line with contractual requirements and quality standards.
Monitor programme expenditure and contribute to effective budget management.
Manage recruitment activities and support workforce planning as required.
Drive performance management through effective monitoring, reporting and continuous improvement initiatives.
Coach, motivate and develop team members to achieve individual and service objectives.
Plan and monitor daily workflows to ensure resources are utilised effectively.
Work collaboratively with internal departments and external contractors to deliver an efficient, high-quality service to residents.
Promote a strong customer-focused approach, ensuring works are completed safely, efficiently and to a high standard.

We are seeking an individual with experience in planned maintenance, programme delivery or contract management within a housing, construction or property maintenance environment.

You will demonstrate:

Strong leadership and supervisory skills.
Experience managing contractors and delivering planned maintenance programmes.
Excellent organisational and project management abilities.
Strong communication and stakeholder management skills.
A commitment to quality, customer service and continuous improvement.
The ability to motivate, support and develop high-performing teams.
Experience working within budgetary and performance management frameworks.

What do I need to have?
We are looking for people who thrive in a busy environment; you'll need to be a flexible person, good at handling the kind of problems that often arise in a fast changing, dynamic setting.
You'll need excellent communication, organisational and problem-solving skills and be skilled at dealing with change; always looking to improve our resident's experience.
We need you to have an awareness of social housing issues and repairs and a good understanding of Equity, Diversity, and Inclusion policies.

Please note that this role is subject to a Basic DBS Check.
Bristol City Council are not offering sponsorship for this role.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.
Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.