Phlebotomy Team Leader

This position provides leadership and supervision for phlebotomists stationed at hospitals and GP practices based in central London., As a Phlebotomy Team Leader you will be responsible for the day-to-day supervision of phlebotomy staff in outpatients, wards and the community

Provide & control an efficient service, ensuring that appropriate staffing levels & professional standards are maintained at all times within the team.

Be responsible for identifying and resolving issues & errors within Phlebotomy including initially dealing with routine disciplinary matters or any issues arising with other staff members and as appropriate supporting the Phlebotomy Manager to resolve issues or errors that arise.

Be responsible for monitoring equipment & working area of the section and taking any appropriate actions such as reporting any faults to the appropriate person

Be responsible for compiling rotas

Complete and monitor sickness absence and conduct return to work interviews, assisting Phlebotomy manager with absence managementConduct appraisals, performance, personal objectives and development reviews

The successful candidate will ideally have excellent written and verbal communication skills with a minimum of five years experience as a phlebotomist or previous supervisory experience within phlebotomy.

This is a high performing and popular service that aims to deliver an excellent patient experience with world class care

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites:

o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) o National Hospital for Neurology and Neurosurgery o Royal National Throat, Nose and Ear Hospital o Eastman Dental Hospital o Royal London Hospital for Integrated Medicine o University College Hospital Macmillan Cancer Centre o The Hospital for Tropical Diseases o University College Hospitals at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040