Phlebotomy Manager

The Phlebotomy service supports Pathology, general practitioners, community healthcare and private hospitals in East Kent, providing blood samples from the patients of EKUHFT, to the laboratories.Phlebotomists provide a service to the wards and outpatient clinics at the William Harvey Hospital (WHH) in Ashford, Queen Elizabeth the Queen Mother Hospital (QEQM) in Margate and the Kent and Canterbury Hospital (K&CH). Additional phlebotomy outpatient clinics are held at Buckland Hospital in Dover (BHD) and the Royal Victoria Hospital in Folkestone (RVHF). The Phlebotomy Managers are responsible for overseeing day-to-day service provision and managing phlebotomy staff on their designated sites, ensuring a high quality, efficient, and cost-effective phlebotomy service that meets patient needs and organisational standards, compliant with relevant policies and quality standards, including UKAS ISO15189. One Phlebotomy Manager role is available at the Phlebotomy outpatient clinic at the Royal Victoria Hospital in Folkestone . The post holder will be required to work across Royal Victoria Hospital in Folkestone and Buckland Hospital Buckland, Monday to Friday 08:00-16:30 and occasional Saturday mornings 09:00-11:00. PLEASE NOTE - WE CANNOT OFFER VISA SPONSORSHIP FOR THIS ROLE. If you hold a Graduate/Post Study work visa, you will only be able to work this role fixed term until the expiry date of your visa. ·

• Committed to providing a patient centred service, value and listen to our patients when under our care. Promote this within the phlebotomy team.
• Managing day-to-day operational running of the phlebotomy outpatient department of RVHF and BHD, ensuring a comprehensive service, including adequately stocked consumables, departmental cleanliness, maintaining appointments to time, escalating any operational concerns.
• Work collaboratively with Trust Phlebotomy Managers and Phlebotomy Site Leads to ensure operational, team management and quality requirements are met.
• Management of phlebotomy staff; Rosters, authorising annual leave, sickness monitoring
• Confident using digital systems and IT, e.g., Sunrise, ICE, Microsoft. Effectively move between multiple IT platforms to find patient requests and manage appointment lists. Be able to troubleshoot IT issues to assist the phlebotomy team.
• Know the application of relevant health and safety regulations e.g. clinical waste disposal, disposing of sharps, needle stick injury & moving and handling. Ensure the phlebotomy team work safely within relevant policies.
• Monitor accidents/incidents occurring in the phlebotomy area. Ensure they are appropriately reported. Assist the Phlebotomy Site Lead with accident/incident investigations.
• Assist with UKAS ISO15189 compliance.
• Collect blood samples from patients and assist the phlebotomy team as needed.
• Be flexible, ability to travel to all relevant sites as required.
  
  We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Kent and Medway Pathology Network Kent and Medway Pathology Network is a formal partnership of seven laboratories across three pathology services in four acute Trusts. Our 1000 colleagues provide services across the health and care sector to a population of nearly 2 million. We are at an exciting point of our network development with a recommendation to form a joint venture across the four Trusts leading transformation. Our projects including single IT solutions, procurement and digital projects, to ensure our services are able to meet growing demand for our service users, patients and communities. Kent and Medway Pathology Network You will have a fantastic opportunity to grow your career in KMPN. We are developing a network academy, a platform for all network education and training from apprenticeships to advanced clinical and scientific qualifications with a single faculty making best use of our talented educators and trainers. You will not be expected to work at sites outside of EKHUFT. However, there will be opportunities for collaborative working within the network.