Pharmacy Services Apprenticeship

Introduction

Assist the pharmacy team with dispensing prescriptions, serving customers, managing stock, processing deliveries’ and maintaining accurate records. Develop skills in medicines handling, customer service, and pharmacy procedures while working towards a Level 2 Apprenticeship.

About the Employer

Established since 2008, we operate 16 pharmacies across the north west. We are pharmacists who operate pharmacies. We are committed to excellent customer service. Delivering pharmacy services, promoting healthy living and being an integral part of the communities we operate in.

What You'll Do

As a Pharmacy Services Assistant Apprentice, you will work alongside an experienced pharmacy team to provide excellent customer service while developing the knowledge, skills and behaviours required for a successful career in pharmacy. You will receive full training and support throughout your apprenticeship

Key responsibilities include:

• Assisting with the safe dispensing of NHS and private prescriptions under the supervision of qualified pharmacy staff.
• Serving customers in a friendly, professional and confidential manner, responding to queries and directing patients to the appropriate member of the team where necessary.
• Receiving, checking and storing pharmaceutical stock and ensuring shelves are well stocked and organised.
• Processing deliveries, monitoring stock levels and assisting with stock rotation to minimise waste.
• Using pharmacy computer systems to process prescriptions and maintain accurate patient and stock records.
• Supporting the pharmacy team in maintaining a clean, safe and compliant working environment in line with pharmacy procedures.
• Developing an understanding of medicines, pharmacy legislation, confidentiality, health and safety, and customer care.
• Working towards the Level 2 Pharmacy Services Assistant Apprenticeship by completing training, attending reviews and applying learning in the workplace.

This is an excellent opportunity for someone who is reliable, eager to learn and enjoys helping people.

Full training will be provided, and the successful apprentice will gain valuable experience in a busy community pharmacy while working towards a nationally recognised qualification.

Training Outcome

There will be opportunities to progress in the company.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Polite

Qualifications

• Desired - GCSE - English Language - Pass
• Desired - GCSE - Mathematics - Pass

Course Information

Course: Pharmacy services assistant (level 2)

Level: 2

Route: Health and science

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Shifts will be structured to fit with the Pharmacy Team and Apprentice’s Course requirements and may include Saturday working.

Expected Duration: 1 Year

Training Provider: KENDAL COLLEGE