Pharmacy Homecare Assistant

We are looking for an enthusiastic individual to join our expanding team based at the OUH Cowley site. The department supports homecare activity across the Trust processing invoices relating to outsourced Homecare services that provide Pharmacy supplies direct to patients homes. The successful candidate will be integral to processing all aspects of work related to procurement of Homecare services. Experience is not necessary but a keenness to learn new skills, an eye for detail and ability to adapt to new situations is a must. This is a rapidly growing and developing area of Pharmacy and offers the successful candidate an opportunity to support the team to expand the service that supports the clinical services throughout the Trust. Join us to be part of this growing and enthusiastic team., Your duties will include:

• Link with seniors to review workload priorities to then coordinate workload to those within your team
• To manage and format monthly statements for the Homecare accounts into a usable tool.
• To include regular monitoring of the accounts and support the team with checking statements
• Raising Purchase orders to expedite deliveries from Health care providers to patients' homes in a timely manner.
• Support the Homecare team with any investigation and liaison between the Homecare companies and clinical pharmacists regarding any overdue amounts and clinical queries.
• Provide Homecare prescription processing support within clinical areas.
• Liaison with creditor payments department to ensure where possible prompt payment is made and queries with batches are brought to the attention of line manager.
• Receipt of goods onto system against delivery documents under a set procedure adhering to Trust Standard Financial Instructions
• Matching Orders to Delivery documents and preparing documentation for onward processing, To link with seniors to review workload priorities to then coordinate workload to those within your team
• To assist invoicing clerks with queries relating to invoice payments.
• To communicate effectively with pharmacy staff of all levels, the finance department, as well as clinicians and representatives from Homecare service providers to resolve any issues arising with regards to Homecare.
• Monitor and maintain Pharmacy databases in relation to Homecare services to include web based databases, excel lists and the Pharmacy system.
• Support the Homecare team with any investigation and liaison between the Homecare companies and clinical pharmacists regarding any overdue amounts and clinical queries.
• To ensure that all urgent requests are dealt with promptly, with referral to the Pharmacy Homecare team where appropriate and manage unpredictable workload effectively.
• To manage and format monthly statements for the Homecare accounts into a usable tool. To include regular monitoring of the accounts and support the team with checking statements.
• To effectively manage overdue invoices and prevent late payments to ensure penalties are not incurred and keep the pharmacy system up-to-date.
• Liaise with creditors and customer services in outside companies to resolve queries and disputes on invoices at an early opportunity.
• Liaison with creditor payments department to ensure where possible prompt payment is made and queries with batches are brought to the attention of line manager.
• To ensure that all requests for non-approved drugs are logged and brought to the attention of the Homecare technical team.
• Liaise with the Homecare Technical team regarding prices on contract lines.
• Provide Homecare prescription processing support within clinical areas.
• To clear the system of long outstanding invoices using appropriate coding.
• Support the auditing of the Homecare service by accurate data collection.
• Provision of cover for pharmacy Homecare clerks for all duties.
• To raise purchase orders against invoices received for Homecare Goods
• Receipt of goods onto system against delivery documents under a set procedure adhering to Trust Standard Financial Instructions
• To provide Homecare training to new staff.
• To run appropriate reports of invoices entered when necessary.
• Ensure that filing is kept up to date and where appropriate sent off site
• General office duties and office liaison lead for any building related matters, The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
  
  Enthusiastic and Motivated
• Ability to work as part of a team and to motivate staff
• Good communication and interpersonal skills.
• Self-motivated, able to manage own workload
• Ability to work as part of a team and to motivate staff
• Good time management skills
• Good literacy and numeric skills
• Organised and methodical approach to work with good attention to detail
• Able to provide training and support to new and existing members of the team
• Adaptable to change and able to pick up new ways of working quickly
• Ability to prioritise, organise and monitor personal and departmental workload.
• GCSE or equivalent in Maths and English
• Positive attitude and willing to go the extra mile
• Ability to cope with large unpredictable workloads in a timely, efficient and reliable manner
• Reliable and conscientious
• Understanding of the need for confidentiality and discretion
• Demonstrable skills in using MS Office products e.g. Word and Excel
Desirable criteria
• Advanced knowledge of all MS office applications
• Previous office experience, especially in a financial field
• Experience working in a pharmacy dispensary
• Accountancy training qualification
  
  Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence., Sexual Safety Charter: In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.