Pest Control Technician

Southwark Council's Pest Control Service provides an essential frontline service to residential and commercial customers across the borough, helping to protect homes, businesses, and public spaces from pest-related issues. As a Pest Control Technician, you will be responsible for carrying out inspections, investigations, and treatments for a wide range of infestations, including rodents, insects, birds, and other environmental pests. Working across a variety of settings, from council housing and private properties to parks and commercial premises, you will assess issues, identify the most effective treatment plans, and carry out pest proofing works to help prevent future infestations. This is a varied and practical role where you will manage your own workload, respond to service requests, and provide professional advice and support to residents, businesses, and internal teams. Alongside delivering treatments safely and in line with legislation, council policy, and industry best practice, you will maintain accurate records, use mobile technology to support service delivery, assist with stray dog collection and pigeon proofing activities, and contribute to the continued growth and development of the service as it expands to reach a wider customer base. What you'll be doing:

• Carrying out inspections, surveys, and investigations to identify pest infestations and determine the most effective treatment solutions.
• Delivering a wide range of pest control treatments and proofing works across residential, commercial, and public spaces in line with legislation and industry best practice.
• Managing and responding to service requests independently, providing a fast, effective, and customer-focused frontline service.
• Advising residents, businesses, and internal stakeholders on pest prevention, environmental improvements, and long-term control measures.
• Completing accurate reports, maintaining service records, and using mobile technology to support efficient planning and compliance.
• Supporting wider service activities including stray dog collection, pigeon proofing, and out-of-hours emergency call-outs as part of the standby rota.
  
  We're looking for a qualified and knowledgeable Pest Control professional who can deliver high-quality frontline services with confidence, professionalism, and care. You will bring hands-on experience in pest management, strong technical expertise, and the ability to work independently while providing excellent customer service across a varied and demanding operational environment.
• Qualified to BPCA Part 1 & 2 / Diploma in Pest Control, RSPH Level 2 in Pest Management, or equivalent.
• Practical experience in delivering pest control treatments, including the safe use of baits, traps, poisons, and specialist equipment.
• Strong understanding of pest control legislation, health and safety requirements, and industry codes of practice.
• Experience of providing clear advice and guidance to customers, with a professional and solution-focused approach.
• Confident working independently, managing your own workload, and making sound decisions on treatment methods.
• Able to maintain accurate records, prepare reports, and use mobile technology and digital systems effectively.
• Strong problem-solving skills with the ability to assess infestations and identify practical long-term solutions.
• A full UK driving licence and the ability to work at heights and in confined spaces as part of service delivery.
  
  Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with conservation areas, historic buildings, social enterprises and a young, diverse, and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals, and attend our universities. Our refreshed borough plan and focus on Southwark 2030 and Southwark Stands Together, underpins all that we do. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.


• A competitive base salary (pro rata for part time staff)
• Strong supportive senior management team
• Regular one to one supervision
• Professional development & training opportunities
• Clear career development pathways
• Agile and flexible working arrangements
• Local Government Pension Scheme (LGPS)
• Season ticket and cycle loans
• Annual Leave starting at 27 days per year, increasing to 35 (with length of service) (pro rata for part time staff)
• Wellbeing programme
• HSF Health plan and eye care scheme
• EAP employee assistance programme, confidential counselling and support
• Social clubs and staff groups