Personal Assistant-Secretariat Team

An exciting opportunity has arisen for a well-organised and resilient individual to join the Secretariat Business Support Team as a Personal Assistant. As a member of the Secretariat Team, you will be required to ensure the development of high quality administrative support and systems. About the Role The successful candidate will provide day-to-day responsibility for supporting the Children and Family Services Directorate. This includes providing a confidential, comprehensive, and professional Personal Assistant support service to the Director and Assistant Directors and other managers whilst liaising with staff at all levels internally, externally and across partner organisations. Also, the successful candidate will ensure that appropriate levels of support for staff are in place, including prioritisation and organisation of workloads, and ensuring appropriate levels of cover daily. The role will include managing electronic diary systems, arranging appointments / meetings / travel arrangements and events. The successful candidate will need to be able to receive and visitors and screen telephone calls, emails, and other enquiries to provide a high level of customer care. The role will suit someone who has previous experience as a PA and can work in a demanding environment including working flexibly and be responsible for managing a high volume of tasks, including prioritisation, delegation and responding, as necessary.

• Have a good standard of education to include English and Mathematics at GCSE at Grade 9-4, NVQ Level 3 in Business Administration.
• Proven significant experience of providing high level PA support to Senior Managers including answering general routine correspondence on behalf of senior managers and provide quality customer service and information to staff and customers.
• Experience in administering and minuting meetings with fast, accurate typing and strong documentation production skills & excellent IT skills, including Microsoft Word, Excel, Teams, and PowerPoint
• Excellent organisational and planning skills. High level of interpersonal and communication skills, both verbal and written, including the ability to take clear messages and maintain up-to-date and accurate records
• Experience of working within a busy office environment including a range of admin procedures in diary management and facilitating meetings. Be able to work effectively and efficiently as part of a team and independently.
• Have a flexible approach and the ability to work under pressure dealing with changing deadlines and quantities of work.
• To be able to prioritise own workload and use initiative to work to deadlines without close supervision.
In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a . Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

About Leicestershire County Council At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following