Personal Assistant - Outpatient Directorate Senior Leadership Team
University Hospitals Dorset NHS Foundation Trust, Old Town, Poole
Personal Assistant - Outpatient Directorate Senior Leadership Team
£28392-£31157
University Hospitals Dorset NHS Foundation Trust, Old Town, Poole
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 11 Apr | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: d15606e6c797462db641149560a85670
Location ref: Old Town, Poole
Full Job Description
We are seeking a highly organised and motivated Personal Assistant to join the Outpatients Directorate at UHD. This is a busy and varied role supporting senior managers within a large directorate that is delivering a significant improvement plan focused on clear priorities and collaborative change.
No two days are the same. You will manage complex diaries, coordinate and prepare meetings, juggle competing priorities, and help ensure services run smoothly for patients and staff. The pace is fast, but you will be part of a supportive and friendly team that works hard, values collaboration, and takes pride in delivering high-quality services.
This is a rewarding opportunity to build strong relationships across clinical and corporate teams and contribute to meaningful service improvements. We are looking for someone who is highly organised, detail-focused, calm under pressure, and confident in their communication. You should enjoy working as part of a team and contributing positively to the working culture.
In return, we offer a role where you can make a real difference within a Trust that values its staff, supports development, and promotes teamwork and work-life balance.
Interview date: Thursday 30th April 2026, + Providing comprehensive PA support to the Outpatients Senior Leadership Team
+ Managing complex diaries, meetings, and correspondence
+ Preparing agendas, papers, presentations, and minutes for meetings
+ Acting as a key point of contact for internal and external stakeholders
+ Handling sensitive information with professionalism and discretion
+ Educated to GCSE standard
+ NVQ Level 3 in Customer Service / Management of
Administration or equivalent knowledge base
Experience
+ Previous experience in senior secretarial / administrative
positions in a busy and demanding environment
Technical Skills/Competencies
+ Excellent technical skills in Microsoft Office
+ Audio typing skills
+ Proficient keyboard skills
+ Excellent organisational skills
+ Organising, attending and administering corporate meetings
+ Taking minutes at corporate/senior level committee
meetings
+ Competent in use of e-mail and web-based technology
Knowledge
+ Demonstrable experience of work in a senior supporting role
Other requirements specific to the role
+ Excellent interpersonal skills
+ Very high level of communication skills
+ Able to work on own initiative
+ Capable of prioritising work and be able to refer queries
onwards
+ The individual must be welcoming, friendly and helpful at all
times
+ Ability to look and plan ahead
+ Access to a car with appropriate insurance for movement
As University Hospitals Dorset we are a three site acute trust with 'university hospital' status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you'll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we're also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process., UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.
This advert may be closed early if sufficient applications are received.
COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.
Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.