Personal Assistant / Human Resources Administrator

This supportive role is key to the effective, efficient and responsive management of the Practice. We are seeking a motivated, confident and experienced person to work alongside the managerial team in our busy GP Practice to provide high-quality administrative, personal assistant and human resources support. Helping the Practice Management and Leadership Team maintain effective systems, a well-supported workforce and safe, compliant services is the aim of this role., To provide a high standard of administrative support to the Management and Leadership Team.

Effectively monitor and manage calendars.

Collate relevant information and papers for meetings. Where required, take minutes and distribute them to the relevant parties.

Create and maintain practice policies and procedures for approval by the Management Team and the GP Partners. Support staff access and adherence through monitoring and reporting tools.

Support managers with the full recruitment, selection and induction processes for new staff.

Ensure all necessary pre-employment checks and documentation are in place, including contracts, references, job descriptions and DBS checks.

Record and monitor absence, advising line managers on appropriate routes for managing persistent absence and applying absence procedures.

Support the Management Team with employee relations matters, including conduct, capability, grievance, redundancy and long-term absence.

Update and maintain staff personal data and personnel files, ensuring confidentiality at all times.

Undertake other reasonable tasks appropriate to the post, as required by the Management Team and GP Partners.

Assist the Management and Leadership Team to remain compliant with Health and Safety requirements and Care Quality Commission standards.

St James Medical Practice is a large GP Practice with over 18,000 patients located in the Historic Market Town of King's Lynn, Norfolk.

We are a large team consisting of GP's, Nurse Practitioners, Paramedic Practitioners, Nurses, Healthcare Support Workers, Care Coordinators, Pharmacists, Pharmacy Technicians, Medical Secretaries and Administrative Staff.

We work in a purpose built facility providing 22 clinical rooms with ample car parking and a relaxed, modern environment. We pride ourselves on teamwork and like to stay ahead of the curve by exploring new ways of working and embedding innovation as part of our daily routines.