Peripatetic Receptionist

An exciting opportunity has arisen for a full-time Receptionist to work as part of an established Administration Team in the Surgical Division for a 1 year Fixed Term. The key aspects of the role to include:

• Providing excellent patient care. Hospital visits can be stressful and daunting, so you will be a great communicator with strong customer service skills to put our patients at ease, treating them with tact and empathy
• Ensuring all administrative processes and enquiries are dealt with in an efficient and timely manner. Typical tasks that you will complete are:
• Greeting patients, ensuring you collect all relevant personal data for the patient record upon booking in a patient to clinic, in line with the access policy.
• Booking appointments when asked to do so
• Liaising with other Health staff
• Assisting and supporting other members of the Administrative Team across the Department or Division, including dealing with telephone calls and resolving enquiries for patients, their carers and visitors.
  
  For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most., Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.