Performance Manager; Estates & Facilities

We're offering a fantastic opportunity for a motivated and forward thinking Performance Manager to become part of our dynamic Estates and Facilities Team. In this pivotal role, you'll take the lead in ensuring our built environment not only meets but exceeds NHS standards. You'll be at the heart of driving compliance, boosting productivity, and shaping performance across our estate - making a real impact on the quality of care we deliver. If you're passionate about performance improvement, thrive on responsibility, and want to play a key role in supporting the Trust's mission, we'd love to hear from you., As our Performance Manager, you will play a key role in shaping excellence across Estates and Facilities. You will lead the Trust's data collection and reporting for the NHS Premises Assurance Model (PAM), ensuring performance is managed against NHS standards across all five domains, with action plans developed to maintain and improve compliance. You will oversee accurate and timely records, deliver a robust annual audit programme, and compile and submit the Trust's NHS Estate Return of Information Collection (ERIC). You will analyse Model Hospital data, provide comparative reports to the Trust Board, and use benchmarks to drive productivity and improvement. Supporting Directorate leads, you will embed a performance focused approach to resource use, while producing clear, timely reports for local and national returns. Your role will involve interpreting data, regulations, and guidance (including HTMs, HBNs, Safety Alerts, CAS, and NHS contracts) to identify opportunities for improvement. Exercising professional judgement, you will advise on legislation and policy, contribute to Cost Improvement Plans (CIPs), and track Directorate performance against targets, reporting into agreed cycles such as HMB, ICS, and the Trust's Annual Report.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics