Performance Manager
Europcar Group UK Limited, Nailsea, North Somerset
Performance Manager
£30390
Europcar Group UK Limited, Nailsea, North Somerset
- Full time
- Permanent
- Remote working
Posted 1 day ago, 7 May | Get your application in today.
Closing date: Closing date not specified
Job ref: 059ed2faca1347d69079b6e536bbe670
Location ref: Nailsea, North Somerset
Full Job Description
- Lead a team of rental sales agents to deliver five star customer service.
- Work closely with the Station Manager to achieve incremental sales RPD targets.
- Maximise incremental sales through effective training, coaching and staff development.
- Manage staff performance, through documented reviews and corrective actions.
- Build an effective team through the promotion of a 'Serviced Based Sales' culture.
- Support the Company's culture of 'Continuous Improvement' through daily
- communication with staff through dedicated coaching and feedback sessions.
- Ensure all administration is completed accurately according to operating procedures.
- Ensure that the station consistently achieves KPIs.
A full, valid clean driving licence, with a minimum of 4 years driving experience is required - National travel and exposure across the UK will be required, with approximately 80% travel expected
- Ability to communicate effectively with people at all levels.
- Strong customer service skills.
- A positive management style.
- Ability to motivate and gain commitment from the team through leading by example.
- Good organisation skills.
- Ability to think on your feet and work both individually and as part of a team.
- Skilled in multi-tasking.
- Ability to think about finding solutions rather than problems.
- Professional approach.
- Proven track record of driving great sales.
Competitive Basic Salary - Provision of a fully electric company car with on site charging (subject to availability)
- Exceptional commission scheme - uncapped bonus potential with on target earnings.
- Starting on 6 weeks holiday (including bank holidays), increasing with length of service
- Free on site car parking
- Pension and a life insurance scheme
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Discounted hotel rates through the Accor Group after 12 months service
- Cycle2Work
- Free annual eye tests
- Confidential legal and support service through BUPA
- Career progression and development
- forms part of current non contractual benefit offering
Direct job link
https://www.jobs24.co.uk/job/performance-manager-126809013