People Services Leader

4 days ago Be among the first 25 applicants Direct message the job poster from Helping Hands Home Care Recruitment Manager at Helping Hands Homecare Location: Hybrid - Alcester, 50% in support office, 50% working from home Salary and benefits: £competitive, 25 days annual leave plus bank holidays Contract: Interim for up to 12 months | Start: ASAP About us At Helping Hands we're passionate about offering an industry-leading premium home care service and have been helping people live well in the homes and communities they love for decades. We are a values-led organization and this is a great opportunity to join an established People Services team and really make an impact. The role We're looking for an experienced and driven People Services Leader to step into a critical interim role to support with an upcoming maternity leave. This is a unique opportunity to lead a high-performing team and ensure the seamless delivery of people administration services that are essential to our employee experience and operational success. This role is about more than managing processes-it's about enabling leaders, improving colleague and candidate experience, and ensuring we meet the highest standards of compliance and service. Key Responsibilities

• Oversee all aspects of people administration, including onboarding, offboarding, lifecycle changes, and internal audits.
• Lead continuous improvement initiatives, drive digitisation and automation, and embed a customer-first mindset across the team.
• Shape policy, manage risk, and support wider People Team projects.
What We're Looking For
• Proven leadership in HR operations or shared services
• Strong understanding of compliance, legislation, and high-volume onboarding
• A track record of driving process improvement and service excellence
• Excellent stakeholder management and communication skills
• Tech-savvy with strong data and analytical capabilities
This is a high-impact role in a values-led organisation where people truly matter. If you're ready to lead with purpose, deliver meaningful change, and support a team that's central to our people strategy, we'd love to hear from you. Seniority level
• Seniority levelNot Applicable
Employment type
• Employment typeFull-time
Job function
• Job functionHuman Resources and Management
• IndustriesHospitals and Health Care
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• Proven leadership in HR operations or shared services
• Strong understanding of compliance, legislation, and high-volume onboarding
• A track record of driving process improvement and service excellence
• Excellent stakeholder management and communication skills
• Tech-savvy with strong data and analytical capabilities
This is a high-impact role in a values-led organisation where people truly matter. If you're ready to lead with purpose, deliver meaningful change, and support a team that's central to our people strategy, we'd love to hear from you.

At Helping Hands we're passionate about offering an industry-leading premium home care service and have been helping people live well in the homes and communities they love for decades. We are a values-led organization and this is a great opportunity to join an established People Services team and really make an impact.

Salary and benefits: £competitive, 25 days annual leave plus bank holidays