People Services Assistant

We are seeking a highly organised and detail-oriented People Services Administrator to join our People Services team. This role is crucial in providing essential administrative support across a diverse range of People Services functions. You will ensure high-quality, robust processes and procedures are implemented and maintained, act as a first point of contact for People Services and recruitment queries, and proactively support the team to remain compliant and deliver outstanding customer service. You will be responsible for:

• Onboarding & Compliance:
• Coordinate and manage the complete onboarding process for new starters, including reference checks, DBS checks, Right to Work checks, and overseas checks.
• Ensure accurate compliance with Single Central Record requirements.
• Manage the online DBS portal and provide support to candidates.
• New Starter Experience:
• Ensure a positive and seamless new starter journey, including pre-employment meetings and one-month check-in meetings.
• Issue contracts and offer letters within statutory timeframes, calculating prorated salaries and leave entitlements.
• Take an active role in interview panels and supporting recruiting managers
• Payroll Administration:
• Process payroll changes and generate accurate HR administration paperwork, adhering to payroll cut-off dates.
• Record new starters on the HR/Payroll system and process starter pension notifications.
• Employee Relations:
• Provide administrative support to Business Partners in employee relations cases, including preparing packs and taking minutes.
Organise and monitor the exit interview process and ensure efficient completion of leaver processes.


• A high standard of administrative skill with a keen eye for detail and a high level of accuracy
• Excellent interpersonal skills with the ability to interact with staff at all levels and build effective relationships.
• Recent experience of using HR and Payroll systems with experience of processing payroll changes such as working hours, multiple contracts, promotions, new starters and leavers
• Experience of pre-employment checks and recruitment
• Competent in using Microsoft Office packages, e.g. Word, Excel
Professional and customer focused approach including absolute discretion, confidentiality, diplomacy and sensitivity. Would you like to work for us? We pride ourselves on being an employer of choice, seeking only the best people to help our students and colleagues realise their dreams and potential.