People Partner

At AO, we want to make sure our customers are happy. When they have a smile on their face, we know we've done a good job. Did you know we have more 5

• Trustpilot reviews than any other UK electrical retailer? We're rated 'Excellent' overall and have over 1 million customer reviews!
But what happens when our customers appliances reach the end of their life? That's where AO Recycling comes in - a business built on innovation, sustainability and finding better ways to do things every single day. Every year, thousands of fridges, washing machines and other large domestic appliances need responsible recycling. At our specialist recycling facilities in Telford, we're turning yesterday's appliances into tomorrow's resources, recovering valuable materials, reducing waste and helping build a more sustainable future.,
• Partnering with the Recycling Leadership Team to develop and deliver people plans that support business objectives and future growth.
• Building strong, trusted relationships with managers at all levels, providing coaching, challenge and support when they need it most.
• Supporting managers create high-performing teams through effective performance management, engagement and development initiatives.
• Enable line managers to be the best they can, through coaching, guidance and expert support
• Develop people initiatives which support business priorities, through your commercially focused support and problem solving
• Using people data and insight to identify trends, solve problems and improve business performance.
• Supporting organisational change and helping teams navigate through periods of growth and transformation.
• Partner with Talent Acquisition to attract and retain talent across sites
• Driving talent development, identifying talent gaps and working proactively to address them
• Lead, coach and develop a People Advisor
• Champion engagement, wellbeing and a positive, inclusive culture
• Working collaboratively across the full people team on supporting business wide activities
  
  This isn't a role for someone who likes sitting on the sidelines. We need someone who's curious, commercially minded and loves being close to the action. Someone who enjoys building relationships, influencing decisions and rolling their sleeves up to solve problems., You've worked in a People Partnering role and know how to balance people priorities with commercial outcomes, in a fast-paced environment
• You're all about relationships, making time to get to know people, quickly creating a reputation as a trusted partner
• Experience of working with and building positive Trade Union relationships
• Pragmatic, resilient and comfortable with ambiguity, able to manage competing priorities at pace.
• Be able to understand data quickly, with the ability to turn insight into action
• Have a passion for continuous improvement to truly make a difference
• You will have buckets of determination, resourcefulness, and resilience
• You love to get stuck in and make a difference no matter what the day brings
  
  Most importantly, you'll help create an environment where our AOers can be at their best, because when our people succeed, our business does too.
Our people are our superpower, and we're unstoppable when we're together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth., We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it. But we're more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU.

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work.
• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP's, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!, Surname
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That's great! We'd love to know more about you! How do you describe your gender identity? How do you describe your ethnic background? How do you like to describe your sexual identity or sexual orientation? Do you identify as a person with a disability or are you a person with accessibility needs? How would you describe your Neurodiversity?Great! Do you require any reasonable adjustments if we were to invite you to an interview? Reasonable adjustmentsWhat are reasonable adjustments? We want to make sure you have the best possible experience throughout our recruitment journey. If there's anything we can do to make the process more comfortable or accessible, like arranging a ground floor meeting room for an interview or having a sign language interpreter join you, please let us know below. We're here to support you every step of the way. If this role was recommended to you by someone already working at AO, please tick the box and let us know their name. Referrer First Name Referrer Last Name By ticking, this means you are giving us your permission to keep in touch with you over the next 12 months using the information you have submitted. We will share content with you every now and then about AO and update you on relevant job opportunities. To opt out at any point, please email careers@ao.comYour applications in! One of our recruitment team will be in touch soon with an update as soon as they can. In the meantime, why not check out what life at AO is all about! Explore Now Please tell us your salary expectations
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• This role is based 5 days a week, onsite at our Telford site. Please confirm this is ok for you?
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• Takes just 2 minutes to complete!AO is for everyone! We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer. Read more How will we use the data? After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve. The data collated won't have any impact on your application and is not shared with hiring managers or the recruitment team.