People Operations Coordinator

We're looking for an organised, detail-driven People Operations Coordinator to join us on a 5 month fixed term basis. This role is perfect for someone who loves structure, accuracy and improving how things work behind the scenes in a fast paced hospitality environment. You'll be the first point of contact for day to day People queries, the go to person for systems and processes, and a key player in delivering a smooth, compliant and engaging employee experience.
What You'll Be Doing
People Operations & Administration
+ Deliver accurate, compliant and high-quality People administration
+ Maintain up to date employee records and documentation
+ Act as the first point of contact for routine employee relations queries
+ Support managers in using People systems and processes confidently and consistently Process Excellence & Systems
+ Oversee the day to day operation of People systems and workflows
+ Improve processes with a focus on automation and reducing manual work
+ Identify risks or gaps and support practical improvements
Onboarding, Compliance & Policy
+ Support the rollout of new processes and systems
+ Maintain compliance records and ensure documentation meets policy and legal requirements
+ Coordinate key People processes, ensuring timelines are followed
+ Build strong knowledge of People policies and support consistent application
+ Contribute to improvement projects that enhance efficiency and employee experience
Employee Engagement & Experience
+ Support engagement activity including surveys, focus groups and feedback sessions
+ Coordinate engagement data and help turn insights into action
+ Identify themes and opportunities to improve the employee journey
People Metrics & Insight
+ Maintain and report on key People metrics including Right to Work compliance, turnover and onboarding feedback
+ Ensure data accuracy and provide insight to support decision-making
What You'll Bring, + People administration and systems are accurate, compliant and consistently applied
+ Managers feel confident using People systems and following processes
+ Employees receive timely, professional and supportive guidance
+ Onboarding is smooth, compliant and engaging
+ People processes are efficient, automated and continuously improving

+ Experience in People/HR administration or People Operations, ideally in hospitality, retail or another fast paced environment
+ Strong administration, organisation and attention to detail (essential!)
+ Confident working with People systems and data
+ Comfortable supporting managers and employees with routine People queries
+ Proactive, organised and motivated by improving processes
+ CIPD Level 3 (or working towards it) is desirable but not essential. Strong admin and organisational skills matter most

When you join Individual Restaurants, you're not just joining one team. You're joining a collection of industry-leading restaurants, all with a stellar reputation for quality service and exceptional food. Explore roles across our collection of 30+ restaurants, including Piccolino, Restaurant Bar & Grill and Riva., Individual Restaurants has an exciting opportunity for a People Operations Coordinator to join thier team based in Manchester city centre on a 5 month fixed term basis!
When you join Individual Restaurants, you're not just joining one team. You're joining a collection of leading restaurants, all with a stellar reputation for quality service and exceptional food across our collection of 30+ restaurants, Piccolino, Restaurant Bar & Grill, Forbici and Riva Blu.
Why work with us...
+ The Sunday Times - Best Places to Work award winners 2024, 2025 & 2026!
+ Full in-house training provided through our bespoke RISE platform
+ 50% off your food and drink bill at any of our restaurants, at any time, for up to 8 people
+ Enhanced Maternity and Paternity packages
+ Access to up to 40% of earnt wages and financial wellbeing tools through Stream
+ Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services.
+ Career pathways and development through our high performers programme 3
+ 3% employer pension contribution
+ 15% off your grocery bill at Iceland Foods
+ Health Care Cash Plan
+ Opportunities to take part in fundraising and charity events
+ Discounts and cashback from hundreds of high street and online retailers