People Business Partner

Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. As a People Business Partner, you will work closely with the Senior Operations teams in the patch to develop and implement the BaxterStorey UK People Plan that supports current and future business growth and opportunities. In this generalist role, you will provide coaching, consultation, and expertise on a full range of people services including staffing, talent management, engagement, employee relations, learning & development, and performance management to attract, engage and retain employees and support the business as we grow. We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.,

• Strategic Alignment
+ Partner with the Operations Directors and Regional Directors to develop and implement people plans that support business objectives. + Influence and support organisational change initiatives.
• Employee Relations
+ Provide guidance on high level, complex ER issues including grievances, disciplinaries, and performance management. + Ensure fair and consistent application of people policies, ensuring the employment legislation and compliance is adhered to at all times. + Be the point of contact for any ACAS or tribunal, escalating to the Director of People at all times. + Complex and partner on any complex TUPE in and out + Support the Operations Directors with any local Trade Union relations + Redundancies and restructures
• Talent Management
+ Proactively ensuring there is workforce planning, succession planning, and talent development in place that is reviewed regularly. + Collaborate with L&D to identify learning and development needs. + Apprenticeships - support and nurture any degree apprentices, ensuring you "check in" with them and they are on the correct path for their apprenticeship.
• Performance & Engagement
+ Positively drive a performance management culture, supporting the Operations Directors with any processes, including delivering feedback. + Ensure that there is agreed local action plans in place that support the annual employee engagement process and to increase retention.
• Data & Reporting
+ Analyse monthly people metrics to identify trends and recommend interventions. + Prepare reports for the Operations Directors and Director of People on a monthly basis.
• Compliance
+ Ensure people practices comply with employment law and internal policies. + Support audits and risk mitigation strategies. + Workforce planning - Quinex, Plan Day, Dayforce (if required) + Zero Hours, Student Visas, People Audits within region / patch, We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.


• Solid generalist HR experience, partnering with the Business at all levels
• In depth knowledge and understanding of HR policy, process, and employment legislation
• Ability to think creatively and work autonomously using your own initiative
• Great influencing skills, and being credible to build and maintain relationships with key stakeholders
• Commercially focused thinker at an operational and strategic level
• Demonstrable experience of delivering people related change initiatives
• Good knowledge and experience of using HR systems
• Analytical mindset with experience using people data to make informed decisions
• Experience with all aspects of the employee lifecycle, from recruitment to L&D, employee relations and ED&I
• CIPD Level 5 or above (or working towards).
Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.


• 33 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Bespoke development training
• Pension and life insurance
• Discounts with Perkbox; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme
For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.