Pensions Officer

Are you looking to build your experience in NHS Pension administration while helping to deliver an accurate, reliable and friendly service for NHS employees? We have two opportunities within our NHS SBS Pensions function - one in the Data Cleansing Team and one in the Calculations Team. You'll join a supportive group that cares about accuracy, teamwork and doing the right thing for our members. The work is varied, detailed and genuinely meaningful, and you'll be part of a friendly and flexible team that helps ensure NHS colleagues receive the correct benefits at the right time. This role is hybrid - you will need to attend the Southampton office once per month for team collaboration, training or meetings. What you'll be doing:

• Processing NHS Pension information accurately and on time in line with scheme regulations.
• Updating pension records and providing documentation through Pensions Online where appropriate.
• Calculating periods of pensionable pay and completing refund and retirement calculations.
• Responding professionally to internal and external enquiries by phone or email.
• Supporting data cleansing, data processing and associated project work.
• Meeting service level agreements and KPIs through accurate and timely administration.
What you'll bring:
• Strong attention to detail with a focus on accuracy.
• Ability to interpret and follow policies and procedures.
• Experience working in a structured or process-driven environment.
• Ability to work effectively as part of a team as well as independently.
• Good organisational skills and ability to manage workload.
• Confidence handling confidential personal information.
It would be great if you had:
• Enjoyment of working with numbers.
• Experience using Microsoft Office applications.
• Ability to navigate and understand different systems.
• Experience managing a high volume of cases.
• Ability to follow structured processes.
• Experience in pensions, payroll or similar data-heavy environments.
If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, perm Location: Southampton Security Clearance Level: DBS Internal Recruiter: Becky Salary: £24,900pa Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension. Loved reading about this job and want to know more about the sector? NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level. Would you like to join us on our journey?


• Strong attention to detail with a focus on accuracy.
• Ability to interpret and follow policies and procedures.
• Experience working in a structured or process-driven environment.
• Ability to work effectively as part of a team as well as independently.
• Good organisational skills and ability to manage workload.
• Confidence handling confidential personal information.
It would be great if you had:
• Enjoyment of working with numbers.
• Experience using Microsoft Office applications.
• Ability to navigate and understand different systems.
• Experience managing a high volume of cases.
• Ability to follow structured processes.
• Experience in pensions, payroll or similar data-heavy environments.
  
  NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence.
We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level. Would you like to join us on our journey?