Pensions Administration Apprentice (36448)

Introduction

The Pensions Administration Apprentice will be providing pension administration services to clients in line with established procedures and control frameworks, while undertaking a structure learning programme in a friendly and supportive environment.

About the Employer

Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year. We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role. Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector. Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

What You'll Do

What you’ll be doing:

• Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
• Maintaining membership records on the administration system
• Dealing with general and technical queries from members, the employer and the trustees by telephone, email and letter
• Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties
• Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns
• Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken
• Collating periodical client information/reports
• Contributing to scheme event activities or projects
• Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation

What we are looking for:

• Educated to A Level or equivalent
• Ability to demonstrate strong numeracy skills
• Commitment to completing apprenticeship qualification
• The successful candidate must, by the start of the employment, have permission to work in the UK

How you will be supported:

• Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role

What will happen next:

• New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team

You will then have the opportunity to find out:

• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there:

• If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take

Training Outcome

• Possible progression within the company and progression onto the next level apprenticeship

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Number skills
• Analytical skills
• Logical
• Team working
• Able to work independently
• Willing to learn
• Hardworking
• Able to prioritise

Qualifications

• Essential - GCSE - English - 5 or above
• Essential - GCSE - Maths - 5 or above
• Essential - A Level - Any - Pass

Course Information

Course: Pensions administrator (level 3)

Level: 3

Route: Legal, finance and accounting

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, 9.00am - 5.00pm.

Expected Duration: 1 Year 6 Months

Training Provider: THE GROWTH COMPANY LIMITED