Pension Administration Finance & Operations Specialist

This role is with a UK-based pension administrator responsible for servicing members of a trust-based pension scheme regulated by The Pensions Regulator (TPR). The organisation operates across core defined contribution (DC) journeys, including retirements, drawdowns, transfers out, payroll, and contributions, supported by complex financial and operational processes. Due to ongoing challenges across both pure finance processes (e.g. payroll, reconciliations, month end) and member journey-based processes (e.g. drawdown and transfer payments), we are seeking an experienced hands-on finance professional to join the team and drive tangible improvement. This is a delivery-focused role for a confident "doer" - someone who can step into a fast-paced pension administration environment, diagnose issues quickly, stabilise processes, and work day-to-day with senior finance and operations SMEs on both the client and administrator sides., The successful candidate will take responsibility for remediating and improving operational and finance processes across the pension administration function, including: Finance & Controls

• Bank, unit, and fund reconciliations
• Finance month-end close activities
• Financial reporting and management information (MI)
• Payroll processing and controls
• Member contributions, investment allocation, and reconciliations
DC Member Journey Operations
• Transfers out (cash and in-specie)
• Retirement and crystallisation processing
• Drawdown payment setup and execution
• Trading exception management (including Equisoft)
Delivery & Stakeholder Management
• Work hands-on to identify root causes of issues, resolving them through pragmatic process and control improvements
• Face off confidently to finance SMEs, operations stakeholders, and third-party administrators
• Drive day-to-day execution, prioritisation, and issue resolution
• Support stronger governance, documentation, and control frameworks where required.
  
  Strong finance background, ideally within pension administration, asset servicing, or regulated financial services
• Deep understanding of defined contribution pension operations and member journeys
• Proven experience with reconciliations, payroll, finance reporting, and month-end processes
• Hands-on experience resolving operational and financial control issues at pace
• Ability to operate autonomously and deliver under pressure in a complex, regulated environment
• Confident communicator able to challenge and influence senior finance and operations stakeholders
• Experience working with pension administration systems (e.g. Equisoft) strongly preferred, Pragmatic, delivery-led, and detail-oriented
• Comfortable rolling sleeves up and "fixing" rather than advising from a distance
• Strong ownership mindset with the ability to drive work end-to-end
• Calm and structured approach in environments experiencing operational pressure
  
  Vantage Point Global (VP) is a talent consultancy established in 2014 to support top-tier clients in building their talent pipeline. VP provides opportunities for all, hiring exceptional, diverse talent who are supported and developed throughout their career journey at VP, enabling them to be highly effective in their roles.
We partner with our clients to create opportunities for individuals to launch into fulfilling and rewarding careers in the industries we serve and deliver a future-ready workforce to our clients. Our unique model delivers continuous formal training, personal development and mentoring to create a driven, high-calibre, highly skilled workforce that is empowered to add value to our clients from the outset. Our head office is in London, but we work with clients globally. We currently have teams in London, Manchester, Newcastle, Belfast, Warsaw, Wroclaw and are expanding into the US and Asia. Vantage Point Global is a fully committed inclusive employer. We are passionate about attracting diverse talent, and welcome applications regardless of ethnicity, culture, age, gender, nationality, religion, disability, or sexual orientation. Founded in 2014 Experienced Hires · London · Hybrid


• Opportunity to stabilise and materially improve core pension administration processes
• Senior-level exposure and autonomy
• Competitive salary