Peer Support Worker

The main duties of the Peer Support Worker role are:

• To communicate with a variety of people on a range of matters and keep accurate and complete records consistent with the Trust's policies and procedures.
• To act as a specialist resource within the service, by offering a unique perspective to service users. To act as an expert on recovery resources.
• To share ideas about ways of achieving recovery goals.
• To co-facilitate group therapy, support and psycho-education groups in various settings within the community as deemed clinically appropriate.
• To promote opportunities for people with lived experience to raise awareness and promote understanding.
• Attend Peer Support Group meetings.
• Support individuals and their families from a holistic perspective.
• Identify risk and ensure appropriate risk assessments are carried out, and comply with Health and Safety requirements.
• To attend and actively participate in support and supervision meetings and other meetings as agreed.
• To maintain good communication with colleagues within Gloucestershire Health and Care Trust, peer mentors, partner organisations and external agencies.
• Work closely with Trust social inclusion team, help lead on quarterly expert by lived experience forums.
  
  We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.