PCN Manager

Harrow East Primary Care Network is looking for an accomplishedPCN Managerto provide operational leadership across our three GP practices: Honeypot Medical Centre, Bacon Lane Surgery and Mollison Way Surgery.

We serve a diverse and growing population ofover 41,000 patientsand deliver an expanding range of services through our multidisciplinary PCN workforce.

Working closely with thePCN Clinical Director, you will coordinate the day-to-day business of the PCN and ensure that our contractual, workforce, financial and strategic priorities are delivered effectively.

This is a broad and influential role. You will oversee PCN operations, workforce and HR processes, Network Contract DES and enhanced-service delivery, financial monitoring, governance, performance reporting, service improvement and the implementation of new initiatives. You will also help strengthen relationships between our practices and with neighbourhood, community, mental health, social care, voluntary-sector and NHS partners.

We are seeking someone who combines strong organisational discipline with sound judgement, initiative and excellent communication. You must be able to manage multiple priorities, follow work through to completion and provide clear, timely assurance to clinical and practice leaders.

Main duties of the job

Provide effective day-to-day operational management of Harrow East PCN, working with the Clinical Director to translate priorities into clear plans, actions and measurable outcomes.

Coordinate delivery of theNetwork Contract DES, enhanced services and PCN programmes, ensuring deadlines, submissions, performance, risks and actions are effectively managed.

Oversee thePCN and ARRS workforce, including workforce planning, recruitment, induction, training, supervision, appraisal and performance processes.

Monitorbudgets, funding, expenditure and claims, supporting effective financial management and value for money.

Produce clearreports, dashboards, Board papers and performance informationto support decision-making and improvement.

Maintain robustgovernance and assurance, including risk management, policies, action tracking and contractual requirements.

Build strong relationships across member practices and with theICB, other PCNs and health, social care and voluntary-sector partners.

Supportintegrated neighbourhood working, helping develop proactive, coordinated and joined-up care.

Supportpatient engagement and PCN communications, including the website and other public-facing information.

Harrow East Primary Care Network is a collaboration betweenHoneypot Medical Centre, Bacon Lane Surgery and Mollison Way Surgery, working together to improve access, quality, workforce resilience and outcomes for our local population.

We have a diverse multidisciplinary workforce delivering services including clinical pharmacy, care coordination, social prescribing, first-contact physiotherapy, mental health support, respiratory services, enhanced access and proactive and frailty care.

We have a strong focus onpopulation health, reducing health inequalities, patient engagement and continuous improvement. Our recent patient-access programme has included PCN-wide audits and surveys and a patient engagement event attended by approximately 200 patients.

The PCN is also actively involved in developing integrated neighbourhood working across East Harrow, alongside community services, mental health, social care, public health and the voluntary sector.

This is an excellent opportunity to join an ambitious, clinically led PCN and play a central role in its continued development.