PCN Care Coordinator

An exciting opportunity has arisen to recruit an additional Care Coordinator within the South Peterborough Primary Care Network (SPPCN). This role will play a critical function in supporting the PCN to successfully implement a high-profile project focused on improving patient care and outcomes. We are seeking dedicated individuals to join our team and provide exceptional care coordination services to our patients. As a Care Coordinator, you will work closely with GPs and other primary care professionals to identify and manage a caseload of patients, ensuring their needs are met and appropriate support is provided.,

• Proactively identify and work with a cohort of people to support their personalised care requirements, ensuring an understanding of what matters to them when developing their personalised care and support plans in line with PCSP best practices;
• Coordinating patient healthcare by working closely with the patient and their clinician to ensure they receive the most suitable care and are directed to appropriate services;
• Assisting patients in managing their needs, answering queries, and supporting them in making appointments;
• Supporting patients in accessing education, training, employment opportunities, and appropriate benefits;
• Promoting shared decision-making and providing decision support tools to help patients be better prepared for conversations with healthcare professionals;
• Providing patients with high-quality information to facilitate informed choices about their care;
• Assisting eligible individuals in accessing personal health budgets, when appropriate;
• Supporting the coordination and delivery of Multi-Discipline Teams within PCNs;
• Managing referrals received through the NHS App and directing them to the appropriate clinician or professional group.
  
  South Peterborough PCN is a large, forward-thinking Primary Care Network compromising 4 practices across north Cambridgeshire and Peterborough. We recognise the value that this role can bring to our practices and our patients, and we look forward to growing our PCN team. Our aim is to provide exemplary patient care; finding innovative solutions in general practice to deliver the best care we can to our patients.