Payroll Team Lead (Education)

This is a hands on leadership role, where you'll lead a team responsible for delivering accurate, compliant payroll services to a wide portfolio of clients. You'll play a key role in ensuring exceptional service delivery while developing and motivating your team.,

• Lead, coach and develop a team of payroll professionals to maximise performance.
• Ensure all payrolls are processed accurately, on time, and in line with SLAs and KPIs.
• Act as the primary escalation point for payroll queries and client issues.
• Manage team performance, productivity and development plans
• Build strong, trusted relationships with clients, ensuring high satisfaction and retention.
• Maintain up to date knowledge of payroll legislation and ensure team compliance.
• Support continuous improvement of payroll processes and service delivery, We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:
Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training. Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values. Offering regular training and development programmes tailored to each employee's development needs and providing a commitment to a 'learning culture' which shares knowledge, best practice and our long-standing expertise between employees. We're committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys. Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.


• 5+ years' payroll experience, including end to end payroll processing.
• Strong knowledge of PAYE, pensions and payroll legislation.
• Experience leading or mentoring a team
• Strong customer focus with excellent communication skills
• Highly organised with strong attention to detail
• Comfortable working in a fast-paced, deadline driven environment
  
  At IRIS Software Group, we power the businesses behind the UK economy processing payroll for a significant proportion of UK employees and supporting organisations with mission-critical solutions., Why IRIS?
• Join one of the UK's largest privately held software companies supporting millions of users
• Work in a collaborative, people first environment recognised as a Great Place to Work
• Opportunities for career progression and development
• Flexible and remote working options available
• Be part of a business that powers critical payroll services across the UK, As one of the UK's largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence. Over 4 million parents use our software to connect with their child's school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance. Our operational software is the invisible but essential beating heart of our customers' businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity. It's vital these mission-critical functions work first time, every time. That's why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time - so they can focus on productivity and growth. IRIS is a company built on hiring the best people; our people are our greatest assets. They enable us to be the innovative, market-leading, and high-performing company that we are today. We're delighted to be certified as a Great Place to Work and one of the UK's Best Workplaces for Women. These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward. IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do. This is why we work to create an environment where employees feel like they are part of a team.

Generous holiday allowance Charity / volunteering days Income protection insurance Life assurance Employee Assistance Program Private healthcare Enhanced maternity pay Additional discount schemes Cycle to work scheme