Payroll Services Officer

At West Northants Council, it's about our people and the difference they make every day. As a Payroll Services Officer, you'll play a key role in supporting colleagues across the organisation by ensuring they are paid accurately and on time. Working within a busy and supportive team, you'll help deliver a reliable, high-quality payroll service that underpins the smooth running of the Council. This is a great opportunity to develop your skills in a professional environment where attention to detail and teamwork are highly valued., You'll support the delivery of payroll services from start to finish, helping to ensure all payments, adjustments and records are processed accurately and in line with legislation and internal policies. You'll work with a range of systems to manage employee data, resolve queries and support payroll processes, while liaising with colleagues and stakeholders to provide clear and timely information. As part of the role, you'll help maintain accurate records, support audits and contribute to continuous improvement across the service, ensuring processes remain efficient, compliant and customer-focused.

You're a detail-focused and organised individual who enjoys working with data and getting things right. You have good numerical and IT skills, along with the ability to manage your workload and meet deadlines in a fast-paced environment. A confident communicator, you can explain information clearly and support colleagues with queries in a professional and approachable way. Whether you already have payroll experience or are looking to build on your knowledge, you're proactive, reliable and committed to delivering high-quality work, reflecting our THRIVE values in everything you do.

At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.