Payroll & Reward Advisor

We have a great opportunity for a talented individual to join our Payroll & Reward team in York as a Payroll & Reward Advisor. Joining our high performing team will allow you to gain invaluable exposure into a range of business areas. Your Impact You will provide an excellent and flawless support service to line managers, employees and HR colleagues. Working flexibly across Payroll and Reward, you will build strong links with customers and HR colleagues, taking full ownership for cases maintaining high levels of service, accuracy and prioritisation whilst managing a busy workload. Key Responsibilities will include:

• Answering queries relating to payroll, reward and benefits, ensuring cases are escalated through the correct channels.
• Managing the relationship with third party vendors and ensuring services are provided seamlessly maximizing the customer experience
• Accurate data inputting of employee details
• Administering the Healthcare, Reward and Payroll processes for UK & Ireland
• Communicating with a large range of stakeholders across the business
• Reducing the level of rework and working with our customers to manage expectations in line with SLAs and workload.
• Project Assistance- Provide support and input into relevant projects within the wider HR Operations team as appropriate
  
  We're looking for a proactive and organised individual with experience in a fast-paced, high-volume administrative environment. You'll be confident building relationships with a wide range of stakeholders and delivering excellent customer service while managing multiple priorities. With strong attention to detail and a solutions-focused mindset, you'll enjoy working in a dynamic environment and contributing to continuous improvement.
Essential experience
• Experience working in a fast-paced, high-volume administrative environment.
• Strong customer service and stakeholder management skills.
• Excellent communication skills and the ability to build effective working relationships.
• Strong analytical and problem-solving skills.
• Highly organised, with excellent attention to detail and the ability to manage competing priorities and deadlines.
• Ability to handle sensitive and confidential information appropriately.
• Proactive approach with a continuous improvement mindset.
• Previous exposure to payroll and or reward processes.
Desirable experience
• SAP Payroll system knowledge.
• Project or change project experience.
• Experience of payroll processing.
• Experience supporting family leave and sickness administration.
  
  At Nestlé, our values are rooted in respect. We believe that embracing diversity and creating an inclusive environment enables everyone to reach their full potential and drives innovation. We welcome applicants from all backgrounds.
  
  Salary up to £30,000 depending on experience.
Some of our other fantastic benefits
• Potential, discretionary annual bonus
• Generous pension scheme
• 12 flexible days on top of 25-day holiday entitlement
• 2 paid volunteering days
• A focus on personal development and growth
This is a full-time 12 month fixed term opportunity, but we are always open to discuss individual's flexible working needs so please speak to use during the recruitment process to understand what this could look like for you.