Pay Support Officer

This is an opportunity to work within the busy NHSBT Pay Support Department. We are looking to recruit a Pay Support Officer, who has a passion for helping us provide an excellent customer experience to our clients., NHSBT Pay Support pays over 6,500 staff each month and the Pay Support Officer role includes maintaining employee records, setting up payments and deductions. Expenses management. Query and overpayment handling.,

• Maintenance of the employee master file records in ESR including personal and pay data, ensuring that all master file data is up to date in accordance with operational requirements.
• Provision of operational and user support for our systems to enable accurate and timely payment of expenses, and attendance data.
• Co-ordinating systems data to ensure compliance with statutory requirements and deadlines.
• Manage own workload in an effective and timely manner.
• Complete complex calculations, resolve enquiries, and provide information or advice when required
  
  You'll need to demonstrate attention to detail and a commitment and enthusiasm to contributing to service improvement and development. Experience using our specific payroll system ESR is not essential - if you have payroll experience on any system, we can provide training. Your transferable skills and understanding of payroll processes will help you succeed in this role whilst working under pressure and adhering to strict deadlines.
  
  It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.