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Patient Service Administrator

Pertemps, Basingstoke, Hampshire

Patient Service Administrator

£13.46 per hour

Pertemps, Basingstoke, Hampshire

  • Full time
  • Contract
  • Remote working

Posted 2 days ago, 4 Aug | Get your application in today.

Closing date: 01-09-2026 (In 26 days)

Job ref: 365206432

Location ref: Basingstoke, Hampshire

Full Job Description

Patient Service Administrator – Remote role

Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support.

Responsibilities as a Customer Administrator:

  • Providing frontline telephone and email support to ensure a smooth journey and high-quality care.

  • Booking appointments for customers as required.

  • Working through email enquiries and escalating as required.

  • Dealing with enquiries, answering queries, calls and escalating to relevant departments.

  • Appropriately and sensitively deal with professionals, customers and clients.

  • Always adhere to strict policies regarding confidentiality and compliance.

  • Ensuring all information is recorded accurately on your system.



Requirements:

  • A minimum of 1 years relevant Administration experience.

  • Experience using MS office.

  • Good communication skills.

  • Ability to prioritise.

  • Clear understanding of confidentiality and handling sensitive information.

  • Self-sufficient and a problem solver.

  • Happy to undertake a DBS check.


The Role:

  • Fully remote, home based (all IT equipment will be provided).

  • Monday – Friday, 9am – 5pm with 1 hour for lunch.

  • Salary of £24,500



If you are interested in this Customer Service Advisor role, please apply with an up-to-date CV

Direct job link

https://www.jobs24.co.uk/job/patient-service-administrator-127149075

About this company

Pertemps

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