Patient Pathway Coordinator - Dermatology

We are looking for a organised self-starter to provide efficient administration and secretarial duties within our Dermatology Department based at Basildon Hospital as Maternity Cover on a fixed term basis until December 2027.

You'll also provide administration support and liaise with departments across the Trust, general practitioners, patients, relatives and visitors, resolving queries as appropriate., Your role will involve co-ordinating, monitoring and initiating appropriate changes within administrative processes along the patient's RTT and/or Cancer pathway to ensure the patient's journey is managed efficiently, smooth and in accordance with targets and agreed timescales and utilising computerised tracking systems to locate case notes and investigation results.

You will be liaising with teams outside of the speciality e.g. GP's where appropriate to ensure a seamless patient journey and monitoring work lists for Choose and Book to monitor Consultant workflow and escalate to Operational Managers if and where necessary.

As a Patient Pathway Co-Ordinator you will navigate patients through their care pathway, from point of referral to treatment, using hospital IT systems to find information on the patient pathway, including medical records and histology reporting systems etc

Your general administrate duties will include courteously and efficiently receive telephone enquiries from patients, carers and external agencies in relation to hospital appointments, receiving and processing incoming correspondence, paper and electronic, ensuring it reaches the appropriate place with the required deadlines and maintain an accurate and up to date filing system (manual and electronic), ensuring accuracy of patient case notes.

So if you are sociable, dynamic and pride yourself on your communication skills, we'd like to hear from you today.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust