Patient Flow Co-ordinator (Internal Only)
East Cheshire NHS Trust, Macclesfield, Cheshire East
Patient Flow Co-ordinator (Internal Only)
Salary not available. View on company website.
East Cheshire NHS Trust, Macclesfield, Cheshire East
- Part time
- Permanent
- Onsite working
Posted 5 days ago, 19 Aug | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 62330a6e3ccb421d9c345218c2c1fdb5
Location ref: Macclesfield, Cheshire East
Full Job Description
- This position is open to staff working at the Trust in the 'ECT Family' this includes currentEast Cheshire NHS Trust employees,both NHSP and ECT bank staff, ISS staff and volunteers at the Trust. Unfortunately, we cannot accept applications from applicants not listed within these groups. To undertake a range of administrative and clerical duties, working alongside the nursing and medical workforce, to support patient tracking, and timely provision of patient care. Supporting to avoid delays ensuring safe patient care and positive patient experience both within the Emergency Department and the wider organisation. To actively monitor the patient journey throughout ED, to ward transfer or discharge. Escalating appropriately any delays and to work closely with the multidisciplinary team to deliver a high quality patient focused service. The role requires good interpersonal skills and interaction with multidisciplinary teams across the Trust to achieve the NHS Standards for Emergency Departments., Work closely with the ED nurse coordinator(NIC), Emergency Physician in Charge (EPIC) and the wider team to support patient flow, in line with national Key Performance Indicators (KPIs). Utilise the electronic patient record system (Meditech) to ensure accurate tracking of the patient journey throughout their time within the ED, Demonstrate effective communication skills in the assistance of patients, relatives and staff members, both in person and over the telephone. Handle incoming telephone calls in a professional manner, directing callers to the appropriate source of information Provide regular tannoy announcements to communicate current waiting times to patients for both minors and majors. Demonstrate effective IT skills in accessing and inputting data relevant to patient flow in the Emergency Department e.g accessing blood results/swab results and any other appropriate investigations and escalating any delays in process. Monitor patient throughput times in line with national KPIs and ensure all clinical staff are aware of delays and potential breaches Liaise with Specialty teams to ensure timely review of patients, ensuring correct entry of any decisions to admit and escalating any delays as appropriate
Please be aware that this post requires a Standard DBS (Disclosure and Barring Service) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.
We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours. We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities. Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.
Direct job link
https://www.jobs24.co.uk/job/patient-flow-co-ordinator-internal-only-127225239