Patient Flow Co Ordinator

The Patient Flow Co Ordinator role is an admin and clerical patient facing role with responsibility for supporting the clinical site team in identification and support for rapid discharges and appropriate placement of patients to the correct clinical areas. They are an integral part of the site management team to ensure flow and resolution of capacity related pressures through the hospital by timely escalation when there are any concerns identified which delays discharges and lengthens patients stay. They will work closely with bed managers, ward managers and operational managers., You will work within agreed trust policies, protocols, and processes having an overview of potential discharges, and available capacity to enable timely allocation of elective and non-elective admission allocations. Work with the hospital teams to proactively identify and place patients in the right place and at the right time, first time considering infection control issues, speciality requirements and any specific patient requirements. Report to the Clinical Bed Manager/Clinical Site Manager current bed position, side room availability and any infection control issues which may impact on flow. Monitor and work with the clinical teams to manage speciality outliers who require an internal move and hospital repatriations both into and out of the Trust. Prepare for the site meeting including bed base, expected demand, escalating triggers from assessment and ED and areas which need to be escalated to divisions. Monitor and manage the generic bed manager email account ensuring information is disseminated to the team as appropriate; emails are filed and deleted appropriately. Work with the team to review prospective demand to plan for required capacity including elective and non-elective., To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.ukWe reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.

• 3 GCSE to include English and Maths at Grade C or above or equivalent., A levels or equivalent BTEC T Levels.
• Diploma level qualification within healthcare., Willingness to undertake relevant further study as required for the post
• Experience in using data to measure performance and for planning purposes.
• Experience that would demonstrate time critical work either in employment of through submissions of studies
• Experience in responding professionally and calmly to conflict, Experience in dealing with patient flow or tracking patients pathways in an NHS environment
  
  The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives.As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and collaborating closely with local authorities and key partners. We believe in our power and potential to make a difference and we are always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive