patient flow co-ordinator

We are looking for an enthusiastic patient flow co-ordinator to join the Emergency Floor. You will provide 24/7 admin support to the Nurse in Charge and Clinical Team to focus on the flow of patients throughout the Emergency Department. Liaising with various stakeholders within the trust to ensure a smooth patient journey., + You will work closely with the Nurse in Charge (NIC) to ensure a smooth flow of patients out of the Emergency Department.
+ Review the number of referrals/admits to other Wards and from the ambulance service (SWASFT), anticipate and escalate any issues that would cause delays in receiving patients.
+ Link with wards to confirm availability of beds noted by site management.
+ Work with the ED nursing team to ensure the transfer and/or discharge of patients occurs in a timely manner.
+ Provide clear and concise communication to the nurse in charge, silver doctor, operational team and nursing staff, using tact and diplomacy to encourage effective working across the team and with colleagues.
+ Support members of the multi-disciplinary team with patient discharge arrangements e.g. booking transport, liaising with Operational Support Workers, arranging porters., You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
+ We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.
+ Please read the job description carefully and tailor your application to reflect the requirements of the role.
+ Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on our NHS Employers website.
+ Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.
+ Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
+ If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
+ It is your responsibility to ensure the timely receipt of appropriate references.
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.

You will be joining a motivated, dynamic team that operates 365 days a year providing patient flow co-ordinator cover 24 hours a day. This includes weekends, bank holidays and Christmas/New year cover. Shift patterns can be flexible, we have a variety of shifts available.
The ideal candidate will demonstrate excellent communication skills and the ability to deliver a friendly, professional service. Accuracy and attention to detail are vital in this role, together with the ability to multi-task in a busy environment. Working 20.5 hours per week.