Patient Flow Clinical Co-ordinator

Effective patient flow is fundamental to delivering safe, high-quality care and maintaining system resilience. The Enhanced Clinical Bed Management Service plays a pivotal role in overseeing hospital capacity, coordinating complex patient pathways, and supporting timely access to care across the organisation. The service has undergone significant and positive transformation, developing into a clinically led, highly collaborative, and well-established team. This is a rare opportunity to join an exciting and dynamic service working across both older adult and adult mental health pathways. The service has secured investment to support its continued development, including the expansion of clinical bed management and clinical discharge specialist roles. We are seeking an experienced and clinically credible professional to join the team. In this senior role, you will provide clinical and operational leadership for bed management, working closely with matrons, site managers, and senior clinicians to make timely, risk-based decisions that balance patient safety, quality of care, and operational performance. This is full time post, but we would consider applicants looking for part time., You will be joining the service that has undergone significant and positive transformation, developing into a clinically led, highly collaborative, and well-established team. You will work collaboratively with inpatient wards and partner organisations including the local authority. You will be expected to provide clinical expertise regarding admission criteria. To be a part of the multi-disciplinary team, influencing responsive and timely inpatient admissions where length of stay is proportionate to need. The post holder will be expected to utilise their clinical and risk assessment skills to ensure the best outcomes for patients as part of the admission process. Effective communication and sharing of information will be key to the role. You will use advanced clinical judgement, strong situational awareness, and excellent communication skills to manage escalation, resolve patient flow challenges, and support consistent, whole-hospital decision-making. This role is ideally suited to a confident and resilient leader who can influence across services, remain calm under pressure, and drive continuous improvement in patient flow and patient experience within a complex NHS mental health environment.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities. What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities
If you would like to know more, please visit our website. We encourage you to read the attached applicant guidance notes. Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.