Patient and Family Advisor

A successful Patient and Family Advisor will:

• Have relevant experience of working within hospice/hospital/clinical/social setting
• Demonstrate experience of working with adults and families affected by life-limiting or terminal illness
• Be skilled in undertaking holistic assessments that address physical, emotional, social, spiritual and practical needs
• Have an understanding of safeguarding legislation
• Be able to work independently and as part of a busy team
• Work across the Farnham and Guildford sites as well as visits in the community
  
  Are you looking for a job where you can make a real difference? At Phyllis Tuckwell, we pride ourselves on offering exceptional care to our patients and their families and carers.
Phyllis Tuckwell is seeking to appoint an experienced Patient and Family Advisor to join our Patient and Family Services team. This role will be based across our Farnham and Guildford sites and will also involve working within the community. You will provide emotional, social and practical support to patients under the care of the hospice who are living with lifelimiting illnesses, as well as to their families. If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you., We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire., Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Patient and Family Services staff are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.

Excellent Benefits
• Six weeks paid holiday plus public holidays
• Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card
Excellent Career Development
• Access to learning and professional development opportunities (we have an on-site education team)
A Great Place to Work
• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• Clinical supervision and support
• 97% of our staff are proud to work for Phyllis TuckwellPhyllis Tuckwell Birdsong Hospice staff survey 2023
This post is subject to an Enhanced Disclosure and Barring Service check.