Patient Coordinator

We are seeking a dedicated and organised Patient Coordinator to join our healthcare team. This role involves managing patient appointments, maintaining accurate records, and providing exceptional customer service to ensure a smooth patient experience. The ideal candidate will possess strong communication skills, experience working with SystmOne, Rapid Health (although training will be provided), have experience in an administrative role within a medical setting.,

• Coordinate patient appointments, ensuring efficient scheduling and follow-up.
• Greet patients warmly and assist with check-in procedures.
• Maintain accurate and up-to-date patient records using electronic health record systems.
• Communicate effectively with patients, healthcare providers, and external organisations via phone, email, and in person.
• Manage incoming calls, enquiries, and appointment requests promptly and professionally.
• Assist with the organisation of clinic operations to optimise workflow efficiency and to support Administration duties as needed.
  
  The position offers an excellent opportunity to contribute to patient care while developing professional skills in a supportive environment.