Patient and Administrative Support Assistant

You will provide full clerical and reception support to the Children's and Adults Therapies & Dietetic Services. You will undertake general clerical duties for the Nutrition and Dietetics, Occupational Therapy, Physiotherapy, Podiatry and Speech and Language Therapy Services for Children and Adults.

You will possess or be working towards a typing/word processing/IT qualification (or equivalent) and be able to demonstrate knowledge and experience of general office practices. You must also have excellent communication skills, be able to prioritise your workload and work effectively on your own and as part of the admin team. Experience within an office environment together with experience of dealing with members of the public and general telephone enquiries is essential., Qualifications & Training Essential

• Educated to GCSE level or equivalent
• Typing/word processing/IT qualification
Desirable
• GCSE or equivalent in English and Maths
• Audio typing experience
• NVQ or equivalent qualification
Experience Essential
• Previous office experience
• Previous experience dealing with general public
• Previous telephone experience
• Use of Microsoft Office Applications
Desirable
• Medical terminology
• Previous working in hospital environment, Ability to prioritise workload
• Ability to work under pressure
• Good organisation skills
Desirable
• Knowledge of hospital IT systems, Team working
• Confidentiality awareness
• Good verbal and written communication skills
• Professional manner
• Good interpersonal skills
  
  Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise to our patients and each other.