Patient Access Receptionist

The Patient Access Reception Service is responsible for providing an efficient and high-quality Elective Access Reception Service to support the Trust. Ensuring a comprehensive and confidential service is delivered to patients, relatives. Support and work with other disciplines of staff and provide a friendly and approachable patient reception service.

The service operate extended hours in the evenings and at the weekend to ensure wider patient access. The post holder will be required to work flexibly to cover these hours of operation and will be expected to work in receptions at North Manchester General Hospital and/or The Peter Mount Building at MRI to reception MFT clinics when cover is required., Develop and maintain effective relationships with users of the Reception Service through excellent communication and customer service skills particularly colleagues with the Health Records and wider Booking and Scheduling Team.

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe, a great place to start or grow your career. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do. You'll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.You'll find that we're committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we'll support you with training, development, and
a caring environment where your health, wellbeing, and safety matter.Most importantly, you'll be part of a team where working together and supporting each other is everything. You'll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.At MFT we're All Here For You - every step of the way. Join us today.