Patient Access Clerk

You will work in close collaboration with Consultants, Clinicians, radiographers, nursing staff and the operational management team to facilitate the management of the outpatient waiting lists and recording of activity for the service. Working closely with the Patient Access Manager for Cancer Services, you will ensure compliance with BSUH Trust Patient Access Policy and 18-week referral to treatment and cancer waiting time targets., To support the Patient Access Manager in the provision of an effective and efficient patient access service for oncology services.

To be responsible for managing the booking of patients from referral to outpatient attendance and to discharge from clinic or from treatment, working in collaboration with medical, nursing, paramedical, management and administrative staff across University Hospitals Sussex sites.

To analyse and validate Patient Targeting Lists (PTL), patient outcome data and cancer waiting time and 18-week validation reports and report issues to the Patient Access Manager.

To work as a member of a team in providing a flexible, efficient and high quality administration service for patients attending the hospital and to assist medical staff, allied healthcare professionals and nurses in the management of oncology, haematology and radiotherapy.

To recommend changes to policies and procedures in order to provide an optimum patient access service.

To support the secretarial team with audio typing as required, Prior to submission of your application for any internal secondment or fixed term post, please ensure that you have discussed this with your line manager to obtain their approval. If you do not have written approval from your current line manager to take this position if successful as an internal secondment opportunity, it would be offered as a fixed term position.

You will be working within an established administration team supporting the clinical and nursing team within Oncology services. You will have administrative experience, a good general level of education and be computer literate. You will have experience of working with the general public and will have a good telephone manner. You must be able to work well both within a team and unsupervised, with good communication and organisational skills and the ability to work effectively under pressure.

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.