Pathway Team Leader (Outpatients)

An exciting opportunity has arisen to recruit into the position of Pathway Team Leader for our Diabetes Outpatients service. This post is part of an established team within the Community Planned Care Business Unit,

• The Pathway Team Leader will be required to collate data and produce reports.
• This role will provide an efficient central point of contact. The Pathway Team Leader will play a pivotal role in the management of all outpatient requests and clinic pathways and will work in collaboration alongside clinicians, nursing teams and business unit managers to provide a specialist outpatient appointment service.
• To administratively co-ordinate and manage all aspects of outpatient appointments, clinics and pathways and to provide broad and sound administrative advice to the business unit.
• It is essential that all applicants have a sound and thorough understanding of Lorenzo's functionalities and significant experience of its application within the outpatient environment.
• You must also have a comprehensive understanding of outpatient administrative processes, a thorough knowledge of the 18-52 week RTT pathway and the Trust's Patient Access Policy.
• To support with the development of the service undertaking training responsibilities and monitoring.
• Ensure the training and development of the team is ongoing.
Possess and maintain an up to date knowledge of:
• NHS e-Referral Service.
• 18 week RTT process
• Lorenzo outpatient module
  
  The Pathway Team Leader will manage a team of staff and be responsible for all elements of first line management issues. Due to the busy and varied nature of the role, it is essential that you are flexible, proactive and demonstrate strong leadership skills. You will also need to be an effective communicator with excellent interpersonal and organisational skills.
Experience of working as a Team leader or deputy, managing staff or attendance on one or more of the Trust's Team Leading courses would also be desirable for this post. The ideal candidate would have the ability to be responsive to change and use their own initiative to plan and delegate the work to meet any outpatient targets and objectives. They will be self-motivated, enthusiastic and able to lead by example.An understanding of the importance of motivating and inspiring the team and individuals to achieve their maximum potential is also key to this role.

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer:
• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.