Pathway Coordinator and Medical Secretary

To act as patient pathway coordinator arranging inpatient admissions, interventional procedures, diagnostic tests and outpatient appointments, liaising with other departments and communicating with patients regarding these arrangements. To assist in the organisation of the Consultants' workload including managing waiting lists.

To provide PPC administrative and secretarial support to the department of Neuroradiology, Neuroradiology Consultants and junior doctors.

Main duties of the job

To provide a full PPC and secretarial service to the Consultant Neuroradiologists for both NHS and private patients, including management of Consultant's diary, word processing and audio typing. To include support for research projects, lecturing etc. in addition to clinical work.

To act with a high degree of autonomy and responsibility in the day-to-day provision of the secretarial support to the department of Neuroradiology. Prioritise and manage own workload.

Responsible for maintaining accurate data / records including logging of referrals, communications received and updating patients details and medical records,

To deal promptly, diplomatically, and confidentially with correspondence, emails and telephone calls from patients, relatives, members of staff, outside hospitals and other organizations.

To liaise with patients and other departments to arrange admissions for interventional Neuroradiology procedures, outpatient clinics for Consultant Neuroradiologists and outpatient appointments for imaging, ensuring all appropriate documentation, including health records and previous imaging, is available.

To be able to offer patients appropriate information regarding the procedures performed in the Neuroradiology department in a reassuring and supportive manner. Ensure patients complete appropriate safety questionnaires / information and bring any potential problems to the attention of the relevant person., At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.