Pathway Co-Ordinator
University Hospitals of Derby and Burton NHS Foundation Trust, Burton-by-Lincoln, Lincolnshire
Pathway Co-Ordinator
Salary not available. View on company website.
University Hospitals of Derby and Burton NHS Foundation Trust, Burton-by-Lincoln, Lincolnshire
- Full time
- Permanent
- Onsite working
Posted today, 11 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: 1a065333e7874a1789d22e3870ac7e04
Location ref: Burton-by-Lincoln, Lincolnshire
Full Job Description
- Dealing with patient queries both face to face and over the telephone
- Clinic preparation including chasing patient scans and escalating where appropriate
- Booking patient appointments and navigating capacity issues
- Monitoring and actioning emails from the generic inbox
- Deputise for the team leader where necessary
- Liaising with consultants, nurses, HCA's and other outpatient staff where required
- Following up on any missing outcomes from clinic, Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
- Experience of working in a Customer/Patient Care environment
- Demonstrable experience in an NHS administrative role Desirable
- Confident with Meditech Communication Essential
- Ability to communicate effectively - Including written,face to face and telephone Desirable
- Ability to ensure that accurate and effective communication is maintained within the team
- Must be an effective team player and have a flexible approach to all areas of work Skills & Ability Essential
- Ability to work to deadlines
- Advanced level of IT to include Microsoft Word and Excel Desirable
- Ability to manage day to day workload independently Person Specification Experience & Knowledge Essential
- Experience of working in a Customer/Patient Care environment
- Demonstrable experience in an NHS administrative role Desirable
- Confident with Meditech Communication Essential
- Ability to communicate effectively - Including written,face to face and telephone Desirable
- Ability to ensure that accurate and effective communication is maintained within the team
- Must be an effective team player and have a flexible approach to all areas of work Skills & Ability Essential
- Ability to work to deadlines
- Advanced level of IT to include Microsoft Word and Excel Desirable
- Ability to manage day to day workload independently
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer: - Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts:
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
An opportunity has arisen for an enthusiastic, flexible, and motivated individual to join our team in a Pathway Co-Ordinator role. Applicants must be confident communicators with the ability to liaise with colleagues and patients. Essential qualities are strong organisational/time management skills with the ability to multi-task and work under pressure. Applicants should have demonstrable experience of working in a busy outpatient environment or have call handling experience., Experience & Knowledge Essential
Direct job link
https://www.jobs24.co.uk/job/pathway-co-ordinator-127572243