Pastoral Services Administrator

At the heart of our pastoral team, you will be the calm, organised presence that keeps vital systems running smoothly and ensures every student is supported. As the first point of contact for parents, carers and staff, you will handle enquiries with empathy, professionalism and respect, building trust in every interaction. You will take ownership of attendance and behaviour records, ensuring information is accurate, up to date and acted upon, while supporting timely interventions that make a real difference to students' lives. Alongside this, you will coordinate meetings, prepare key documentation and support the wider pastoral team to meet important deadlines and processes.

To succeed, you will be highly organised, detail-focused and confident in managing sensitive information with discretion. You will be a clear communicator, comfortable working both independently and collaboratively, with the ambition and responsibility to ensure every task is completed to the highest standard. Experience in a school or similar setting, particularly using systems such as MyConcern or BROMCOM, will support your success in this rewarding, student-centred role.

You will be part of a values-driven Academy where respect, ambition and responsibility are lived and breathed. We are proud of our supportive culture, where staff are valued, developed and trusted to make a difference. Working with us means being part of a team that genuinely cares about each other, about our students and about achieving the very best outcomes together.

Hours: 37 hours per week, 39 weeks (term time plus 1 week) Working Pattern: 8am - 4pm Mon to Thurs, 8am - 3.30pm on Fridays Salary: Pathway 3, £23,339 - £24,889 per year (FTE £27,254 - £29,064) Site: Queen Katharine Academy Closing date: 9am on 1^st July Start date: Sept 2026 Please note the trust may decide to withdraw the advert before the closing date or interview suitable candidates prior to the advert closing.Are you driven by a sense of responsibility to create a safe, supportive and well-organised pastoral environment where students can thrive?Do you have the ambition to keep systems, processes and records running seamlessly?Do you communicate with professionalism and respect, even when handling sensitive enquiries?If so, Queen Katharine Academy would love to hear from you!, Join Thomas Deacon Education Trust and be part of a team committed to "working together to transform lives through education."

• High-quality, ongoing professional development at every stage of your career
• Trust-wide networks for collaboration, coaching, and subject development
• Clear pathways for career progression and leadership
• A supportive induction programme, rated highly by 95% of new employees
• A culture that prioritises staff wellbeing and professional growth
This role offers the chance to grow, lead, and excel within a school that is moving confidently forward. To learn more about the benefits we have on offer, check out our video here: Employee Benefits