Parts Advisor Apprentice

Introduction

Parts Advisors have an important role providing essential support and customer service. As an Apprentice you'll be required to combine your communication skills, outgoing personality and the ability to deal with people in order to advise customers on vehicle parts, components and accessories, take orders and control and organise stock. 

About the Employer

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. 

What You'll Do

 As an Apprentice Parts Advisor you will be required to combine your communication skills, outgoing personality and the ability to deal with people in order to advise customers on vehicle parts, components and accessories, take orders and control and organise stock. 

Training Outcome

• Progression onto the role of Parts Advisor

Skills Required

• Communication skills
• Organisation skills
• Initiative
• Patience

Qualifications

• Essential - GCSE - Maths and English - 4

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday- Friday, some weekend work may be required

Expected Duration: 1 Year 6 Months

Training Provider: CALEX UK LTD