Partnerships Officer

At GreenSquareAccord, we believe housing is more than just a place to live it`s the foundation for people to thrive. We`re looking for a passionate and proactive Partnerships Officer to join our Homes and Communities team and play a vital role in supporting residents across our supported living services. This is a dynamic, customer-facing role where no two days are the same. You`ll work closely with residents, local authorities, the NHS, and support providers to deliver high-quality housing management services that truly change lives. What you`ll be doing: As a Partnerships Officer, you`ll:

• Deliver and oversee intensive housing management services with a strong focus on resident satisfaction
• Manage a portfolio of supported living schemes, including leased, agency-managed, and directly managed properties
• Act as a key link between GreenSquareAccord and partner agencies such as social care, local authorities, and support organisations
• Support residents through tenancy sign-ups, inductions, and ongoing tenancy management
• Carry out property inspections, viewings, and void management to ensure homes are safe and ready
• Work collaboratively to prevent and manage anti-social behaviour (ASB)
• Monitor rent accounts, support residents with Housing Benefit applications, and help maximise income
• Build strong partnerships to ensure high-quality, compliant, and supportive housing services
  
  Experienced in housing management, ideally within supported housing
• Skilled in working with vulnerable individuals and handling sensitive situations with empathy
• A confident communicator with the ability to build relationships across a wide range of stakeholders
• Organised, self-motivated, and able to manage a varied workload independently
• Knowledgeable in tenancy law, welfare benefits, and housing processes
• Comfortable using IT systems and maintaining accurate records
• A team player who thrives in a collaborative, fast-paced environment.
A driving licence is essential for this role

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are:
• We believe our customer is everything
  
  In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:
• 25 days annual holiday entitlement
• A defined contribution pension scheme.
• Trust based flexible working and a Confidential Employee Assistance Programme (EAP).
• Two days paid volunteering leave per year
• Buying and selling of annual leave
• Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more!