Part Time Duty Manager

About the JobAs a Duty Manager, you will be responsible for the day-to-day running of our Leisure Centre, ensuring a safe, enjoyable and quality customer experiences. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. You will also be a key holder for the building and therefore, will be responsible for opening and closing the site whilst on shift. Our sites are open from 6am - 10pm so flexibility with working hours is required. Key Responsibilities

• Opening and closing of site and being first point of contact for any queries whilst on duty.
• Supervise and coordinate regular maintenance and cleaning of the facility.
• Responsible for the daily, weekly and monthly pool plant operations, tasks and checks.
• Deal with any H&S incidents, accidents, safeguarding concerns & report on the management system.
• Perform pool hygiene & safety checks.
• Provide first class customer service to all users of the facility
• Address any customer queries or complaints
  
  Ideally hold or be able to work towards a First Aid at Work QualificationIdeally hold or be able to work towards a Pool Plant Operator Qualification
• Ideally hold or be able to work towards a National Pool Lifeguard Qualification (NPLQ)
• Previous experience of managing operations within the leisure sector, both wet and dry side
• Previous supervisory experience
• The ability to communicate clearly, influence and motivate staff.
• Experience of working within a Health & Safety critical environment with the ability to understand and implement legislation in the operational environment is essential.
  
  About Lampton LeisureLampton Leisure is community with health and wellbeing at our core. We understand everyone's health journey is unique and personal to them, so we're proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London.
Why Join Lampton Leisure?
• We offer annual pay reviews and incremental pay increases'
• 22 days holiday allowance, plus bank holidays (pro-rata'd)
• Free GOLD gym membership
• Enhanced Maternity and Paternity leave and Pension Scheme
• Exclusive Discounts - save with Lampton Rewards and EE mobile offers
• Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers
• Sustainability Perks - cycle to work and electric car salary sacrifice scheme
• Career Growth - CPD training, structured development, and leadership opportunities