Part Time Accommodation Support Officer

Manage a caseload of participants, producing personalised accommodation plans
Carry out initial assessments, considering risk, situation and need
Record progress and outcomes timely and accurately using case management system
Maintain contact with participants, identifying any emerging risks and concerns

Are you passionate about making a difference in people's lives? Do you have the resilience and empathy needed to support individuals from diverse backgrounds? We're looking for committed Accommodation Support Officers to join our team and provide vital support to participants with their housing needs.

In this role, you will manage a caseload of adult males either residing in custody or living in the community. Working in close partnership with probation practitioners, you will carry out initial assessments to understand each individual's circumstances and develop tailored accommodation plans through a series of agreed interventions. You will help participants navigate housing challenges, ensure they are kept informed of decisions that affect them, and support their understanding of their rights throughout the process.

We welcome applicants from a variety of professional backgrounds, including social services, mental health, education, or those who have recently graduated and are seeking experience in the criminal justice sector. If you bring a person focused approach and transferable skills, we'd love to hear from you. We understand that not everyone will tick every box and that's okay. If you're engaging, adaptable and comfortable working with a diverse range of people, we'll provide on site training and ongoing support to help you grow in the role.

Excellent interpersonal skills are essential, as you will be building and maintaining effective professional relationships with both participants and external stakeholders. We're looking for positive role models who can inspire and encourage meaningful changes in attitudes and behaviours, helping individuals take steps toward greater stability and independence., Knowledge of Accommodation (incl. legislation) - desirable
Highly effective interpersonal and communication skills both verbally and in writing
Ability to establish and maintain effective working relationships
Good organisation skills and ability to meet deadlines

Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

In return for your dedication, knowledge, and commitment, we're offering a competitive salary Starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits:

25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
2 Volunteer Days
Pension - 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual salary review
Refer a friend scheme
Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There's an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on .

Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

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