Parks Events & Community Engagement Support Officer

We are now seeking a Parks Events & Community Engagement Support Officer to join our dedicated Parks & Green Spaces team. This role supports the smooth running of the Use of Parks process and helps ensure that events, activities, and community use of our parks are well-organised, safe, and compliant., As the Parks Events & Community Engagement Support Officer, you will play a key part in coordinating and administering the Use of Parks process. You'll support the planning and delivery of events, funfairs, circuses, and community activities across Birmingham's parks, ensuring that all applications meet required standards and that our parks are used in a balanced and sustainable way. You'll work closely with event organisers, residents, colleagues, and partners to support safe and successful events, while also helping to maintain accurate records, track income, and respond to enquiries. Please note that on occasion you will be required to work evenings, weekends and Bank Holidays - depending on events.,

• Coordinate the Use of Parks application process to ensure fair and balanced use of all sites.
• Support the planning, organisation, and delivery of approved events, funfairs, and circuses.
• Ensure all Health & Safety obligations and Use of Parks conditions are met.
• Liaise with event organisers, residents, and internal teams to support compliant and successful events.
• Assist with monitoring income generation and following up on outstanding payments.
• Respond to enquiries from applicants, councillors, and Parks & Green Spaces managers.
• Support the creation of website and social media content to guide users through the application process.
• Work with Marketing and PR colleagues where required.
• Assist in developing and maintaining statistical and management information systems.
• Maintain accurate manual and digital records, including data input and retrieval.
  
  We're looking for someone who is organised, proactive, and confident working with a wide range of people. You'll bring experience from a parks management or events environment and be comfortable juggling multiple tasks in a fast-paced setting., Experience working in a parks management and/or events environment.
• Strong administrative and organisational skills.
• Excellent attention to detail and numeracy skills.
• Confident using a wide range of computer software, including Microsoft applications.
• Strong written and verbal communication skills, with the ability to liaise with diverse audiences.
• A team player who can support colleagues and service users.
• Ability to manage competing priorities and meet deadlines.
Interested? If you're passionate about parks, events, and community engagement-and you're ready to help shape how Birmingham's green spaces are enjoyed-then we'd love to hear from you.

Birmingham City Council is proud to manage one of the largest and most diverse portfolios of parks and green spaces in the UK. Our parks are at the heart of our communities-places where residents gather, celebrate, exercise, and enjoy nature. We are committed to ensuring these spaces are used safely, responsibly, and in ways that benefit the whole city., Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people., Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.


• Membership of West Midlands Pension Fund - with generous employer contributions
• Enhanced Holiday Entitlement - 30 days, increasing with length of service
• My Rewards Scheme - access to 800+ brands providing discounts and savings
• Health and wellbeing support - independent and confidential employee assistance and counselling, occupational health, In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.