Paediatric Medical Secretary Team Leader

Manage correspondence, clinic administration, diary management and patient-related documentation for an allocated Consultant and clinical team. Liaise with patients, families, healthcare professionals and external organisations, ensuring enquiries are dealt with professionally and efficiently. Provide day-to-day supervision and support to medical secretaries and reception staff, including workload allocation, prioritisation of tasks and problem-solving. Ensure consistent administrative processes are followed and maintain high standards of accuracy, confidentiality and data quality. Conduct regular one-to-one meetings and annual appraisals, supporting staff wellbeing, performance management and personal development. Monitor sickness absence, maintain workforce records, undertake return-to-work discussions and support attendance management processes in accordance with Trust policies. Coordinate annual leave requests and staffing arrangements to ensure adequate administrative and reception
cover is maintained. Support recruitment activities, including shortlisting, interview panels, onboarding and induction of new staff. Assist with the implementation and monitoring of service improvements, new systems and organisational change initiatives. Produce, maintain and analyse workforce, training and service information as required, escalating concerns, risks or operational issues appropriately. Attend administrative, operational and service meetings, preparing documentation, recording actions and communicating key information to relevant staff. Work collaboratively with the Operational Coordinator, Paediatric Management Team and Consultants to identify opportunities for service development and improved patient experience. Ensure compliance with Trust policies, information governance requirements and departmental procedures at all times. Support the training, development and induction of staff, promoting a positive, inclusive and supportive team culture. Undertake any other duties
appropriate to the grade of the post as required by the service. Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility
before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).