Paediatric Medical Secretary

An opportunity has arisen for two positions atour Paediatric Medical Secretary Team: one position supporting Trauma & Orthopaedics (T&O) and one supporting General Paediatrics. These are full-time Medical Secretary roles, working 37.5 hours per week. You will support the existing medical secretaries and the team leaders in providing a quality and efficient service to Paediatric Consultants. You will need to be a team player andwill require high levels of organisation with the ability to prioritise your daily workload effectively and have a flexible approach to working alongside different members of the team or independently as required. Responsibilities of this role cover a wide range of administration and secretarial duties including typing clinical correspondence, appointment scheduling, diary management and dealing with a wide range of telephone queries. A flexible approach to workload is essential.

• You will need to be a passionate, driven and motivated team player with excellent problem solving skills.
• You will require high levels of tact, diplomacy together with time management skills and flexibility.
• You will be providing a comprehensive range of secretarial, administrative and waiting list support to the Paediatric Consultants & Team.
• Administration and clerical duties including typing of clinical correspondence, dealing with queries from parents/patients and other health professionals and escalating issues to the operational coordinator.
• Responsible for the managing and organising of your own workload, you must be a confident communicator and able to liaise with clinicians and clinical staff and be able to multi-task.
You will have a broad range of administrative skills in particular:
• Ability to work independently and as part of a team
• An understanding of the 18-week RTT process
• Knowledge of the Trust Patient Access Policy
• Knowledge and familiarisation of medical terminology
• Knowledge of Word, Excel, Internet and email systems
• Good keyboard skills
• Audio typing experience (desirable but not essential)
  
  As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer:
• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.